Finance Assistant

Location: London, Hybrid

Salary: £40,000 - £45,000

Reporting to: Finance Manager

About us

Duel is a SaaS company on a mission to make Brand Advocacy the industry standard philosophy for building brilliant retail brands. It was founded by world record-breaking adventurer and former brand ambassador Paul Archer. We exist to show that companies built for advocacy can change the world. In today's hyper connected world in which social media is now twice the size of all other media channels combined and entirely user-generated, the most successful brands are the ones investing in people and in community, not in ads.

The Duel Brand Advocacy Solution allows enterprise brands to do just that. We have onboarded over 60 influential brands such as Abercrombie & Fitch, Charlotte Tilbury, Spanx, Victoria’s Secret, LUSH and Elemis. The Duel team's global presence includes offices in New York City & London. Our team of 60+ is composed of psychologists, brand experts and community builders, combining cutting-edge brand expertise with seasoned SaaS experience.

Backed by top European VCs, Duel recently announced a $16 million Series A, which will accelerate growth in the US from our base in New York, and bring our entirely AI-driven product vision to life to equip brands with the solution needed to drive growth through thousands of advocates, customers, creators and brand ambassadors.

The Role

We have reached an exciting new chapter at Duel, a pivotal moment in our growth journey as we expand into the US. This is a critical stage in our ambitious company strategy, where precision, accuracy, and impact truly matter.

By bringing your expertise and energy, you’ll play a key role in helping us scale responsibly and navigate the challenges of a fast-growing company. You’ll be working closely with our Finance Manager, who will provide you with coaching, and the industry insight needed to thrive.

We’re looking for someone who is proactive in driving outcomes, supporting the finance team with day-to-day administrative tasks, helping to ensure smooth and efficient financial operations.

At Duel, we value a culture of continuous learning and growth. We want someone who is always striving to be better and do better, while contributing to the collective success of the team.

We’re looking for someone who will…

• Take full ownership of raising invoices promptly and reconciling them accurately, ensuring that all payments and records are properly accounted for.
  
  

• Process, track, and file employee expense claims in line with company policies and financial regulations.
  
  

• Enter data with precision and maintain up-to-date records in our accounting software (such as Xero), ensuring accuracy and reliability across financial systems.
  
  

• Carry out daily bookkeeping tasks that provide a clear, real-time view of the company’s financial position.
  
  

• Organise, manage, and securely store receipts and financial documentation so they are always accessible for audits and reporting.
  
  

• Support the finance team during month-end close by preparing reconciliations, reviewing data, and ensuring that transactions are accurately captured.
  
  

• Coordinate the month-end consolidation process across both our US and UK entities, ensuring seamless reporting and compliance with local requirements.
  
  

• Liaise with suppliers and internal colleagues to resolve invoice queries promptly and effectively, maintaining strong relationships and clear communication.
  
  

• Monitor and manage cashflow to safeguard the business’s financial health and ensure obligations can be met on time.
  
  

• Proactively follow up on outstanding payments, chasing debtors and resolving issues that may delay settlement.
  
  

• Assist in payroll preparation by gathering relevant data, verifying accuracy, and ensuring employees are paid correctly and on schedule.
  
  

• Prepare and schedule supplier payment runs, ensuring that all payments are accurate, authorised, and processed efficiently.
  
  

• Collaborate closely with the Revenue Operations (Rev Ops) team to ensure that CRM data is accurate and supports robust financial reporting.
  
  

• Manage legal administration tasks, including filing contracts, maintaining compliance records, and supporting the business in meeting its legal obligations.
  
  

We’d love to hear from you, if you have…

• At least two years of prior experience working in a finance role, giving you a solid foundation in day-to-day finance operations.

• An AAT qualification (or equivalent) which underpins your technical competence in accounting and finance.

• Hands on experience with Xero accounting software

• Bring strong administrative and analytical skills, enabling you to manage multiple priorities with accuracy and attention to detail.

• The ability to work autonomously, taking ownership of tasks and driving them through to completion with minimal supervision.

• Approach challenges with a problem-solving mindset and a proactive, can-do attitude, always looking for opportunities to add value and make meaningful improvements.

• Possess a genuine hunger and curiosity to learn, with a strong desire to continue developing your skills and knowledge in finance.

• Experience working with financial software systems and have the technical know-how to adapt quickly to new tools and processes.

• Prior experience using online banking systems, with an understanding of how to process transactions and maintain security best practices.

• Strong communication and presentation skills when working with both colleagues and stakeholders.

• The ability to thrive in a dynamic environment, adapting quickly to new challenges and ways of working.

• Strong Excel skills and the ability to use spreadsheets for financial analysis, reporting, and data management.

Nice‑to‑haves

• Hubspot

• Studied Maths, Business, Economics, or Finance at A Level (or equivalent)

The Dueligan Culture

• We want to build a remarkable company with remarkable people and a remarkable culture that you will want to shout from the rooftops about. Advocacy is our north star, both for our customers and our employees.

• A High Trust, Tight Ship, full of Bloody Brilliant & Utterly Lovely People doing their Best Work Together

• We value trust and freedom above all else. Yet this must be combined with deep ownership, execution, and clear, candid communication. If this is not how you are at Duel, or you break that trust, you will not be around for long.

• Dueligans combined are the largest shareholders in Duel. We take that concept of ownership seriously.

In-person and remote working balance…

We do much of our best work as a team together in the office, which is why we are only hiring people within a commutable distance of our London or New York offices. However, we also know that we do our best work alone at home, and we all need to be able to balance work with life, childcare commitments, and other responsibilities. The office philosophy is hybrid, where you're encouraged to be in the office a few days a week, namely when your team will be there.

However, the name of the game with everything we do is freedom and flexibility. So you do, as long as it's not at the expense of others.

Duel Perks and Package

We have a growing benefits package, including;

• Flexible working hours - if you need to fit around childcare or need to work around your life, we understand.

• Around 32 days of Annual Leave (28 excluding bank holidays and an extended break between Christmas and New Year, when we close the office). On-going training where required.

• Options scheme for all full-time employees - it’s important to us that everybody owns a part of the company and shares in the benefits of what we build.

• Company MacBook to work from

• £350 WFH Set-Up

• Headspace Contributions

• Personal Development budget and support

• 2 additional days leave for volunteering